Frequently Asked Questions
Answers before you ask.
A curated set of the questions clinical directors ask us most often. Missing something? Reach out — we respond within two business hours.
Section 1
Engagement & pricing
Is OVRIO a software product I subscribe to?+
No. OVRIO is a healthcare AI automation agency. Every engagement is a custom-built system engineered around your clinic's workflows, EHR, and team. You own the outcomes; we own the delivery.
How does pricing work?+
Pricing is scoped after the strategic audit, based on complexity, integrations, and ongoing optimization. Foundation engagements typically start in the mid-four figures per month; Full Transformation programs are quoted individually.
How long is a typical engagement?+
Deployment runs 14–21 days for Foundation and Growth tiers, or 6–8 weeks for Full Transformation. Ongoing partnership is month-to-month after go-live.
Section 2
Technology & integrations
Do you integrate with my EMR or CRM?+
Yes. We build custom API bridges to your existing stack — Dentrix, Eaglesoft, Athenahealth, DrChrono, Nexhealth, HubSpot, Salesforce, and every major system in the U.S. private-practice ecosystem.
What AI models power OVRIO?+
We use best-of-class frontier models tuned to healthcare use cases, with clinical-tone guardrails. Every automated interaction is auditable and can be handed off to a human staff member at any point.
Where is my patient data stored?+
All patient-identifiable data is encrypted at rest and in transit. We maintain HIPAA-aware processing agreements and SOC 2 architectural protocols. Data never leaves approved regions or is used to train external models.
Section 3
Team & ownership
Will this replace my front-desk team?+
No — it liberates them. OVRIO handles repetitive machine work so your team can spend more time on patient care, in-office experience, and high-value follow-through.
Who owns the system after go-live?+
You do. All configuration, workflows, and integrations are documented and transferrable. Our monthly retainer covers optimization, monitoring, and continuous improvement.
What happens if my needs change?+
Every OVRIO system is designed for modular growth. New locations, specialties, or campaigns are layered onto your existing infrastructure without a rebuild.
Still have questions?
Talk to a strategist. We answer honestly, even if OVRIO isn't the right fit for your practice today.